Answers Before You Start
Some of the questions we hear most, including how care works, what it costs, who's responsible for your treatment, and more.

General FAQ
Still have a question? Email hello@steadicarehealth.com and we'll help you out.
Yes, in a few ways. Our Primary Care program is open to Texas residents on a limited basis. Memberships include all treatments discounted to our pharmacy cost, plus direct physician access for additional care beyond our standard treatment plans. Our standard protocols cost less per month on a longer supply — 3, 6, and 12-month programs come at reduced monthly rates, though whether a longer supply is appropriate is your physician’s call, and not everyone qualifies at the start. We also run promotional pricing from time to time, which you’ll see on the product page or at checkout.
You begin by completing a detailed initial online questionnaire. This consultation gathers important information about your medical history, current medications, and symptoms to ensure the treatment is safe and appropriate for you.
If you're eligible, you'll choose how to complete your prescription fill — with a video visit, or without one, depending on your state. From there you'll select a subscription and set up your account, using the email address you signed up with as your username. Next comes your health history intake form, which you can complete right after signup or later through the portal. During your first appointment your provider will discuss your goals, review that history, order any labs that are needed, and prescribe medication if it's appropriate. Once you've started treatment, follow-ups are typically scheduled monthly at the beginning so your provider can track your progress and tolerance and adjust as needed.
Our GLP-1, Peptide & Longevity, and Men’s Sexual Health programs are available in all 50 states, and our Hair Loss program is available to Texas residents. Our Primary Care program is open to Texas residents on a limited basis, with all treatments discounted to our pharmacy cost, plus direct physician access for care beyond our standard protocols. Men’s Hormone Health, Women’s Hormone Health, and Women’s Sexual Health are coming soon — join the waitlist and we’ll let you know when yours opens.
At this time, patients must be at least 18 years old to participate in the program.
Your responses are reviewed by a licensed healthcare provider with clinical expertise. The provider makes the final decision regarding your eligibility and treatment plan. Our team consists of licensed physicians and nurse practitioners who can prescribe medications, order labs, review symptoms, and create personalized treatment plans tailored to your needs.
No. Eligibility is not guaranteed. Your safety is the highest priority, and you will not receive a prescription if your medical history indicates that medication would be unsafe. The prescribing provider may adjust dosage and quantity based on your medical profile, response to treatment, and safety considerations.
At this time we do not accept insurance.
The SteadiCare program is month-to-month. Refund and cancellation options: 1. If you become ineligible based on new labs or clinical findings, you may cancel immediately (no refunds for prior months). 2. If medication cost makes continuation impractical, you may cancel immediately (no refunds for previous months). 3. You may cancel anytime and receive a full refund for the current billing cycle as long as your visit has not occurred. For assistance, contact support@careus.steadicarehealth.com.
No. During your initial visit your provider will review your health history and, depending on the program, order any labs that are needed — these may include a CMP, hemoglobin A1C, TSH, and a lipid panel. If you've had labs in the past 24 months you may not need new ones; you can upload them in the portal or email them to support@careus.steadicarehealth.com. Labs are fully included at any Quest Diagnostics location. If you don't live near a Quest, your provider can write a general lab requisition, though completing labs at your PCP's office is often more cost-effective.
Yes. Our services adhere to HIPAA-compliant security and privacy standards to ensure your personal information remains safe and confidential. Consultations are entirely online and asynchronous, providing maximum privacy and convenience.
Compounded formulations are custom-prepared medications made by licensed pharmacies based on a healthcare provider's prescription. Because they are customized, they are not FDA-approved, but are produced using pharmaceutical-grade ingredients and are rigorously tested for quality and sterility.
GLP-1s: Weight Loss & Microdosing
Microdosing uses lower doses than those prescribed for diabetes or weight management — subtherapeutic amounts of compounded GLP-1/GIP formulations, often combined with other active ingredients. Rather than focusing primarily on weight loss, it's aimed at everyday wellness: energy, metabolic balance, and cognitive clarity. Dosing strategies vary depending on your goals.
Emerging research suggests that GLP-1s may offer support beyond metabolic health, including areas like cardiovascular wellness, inflammation reduction, cognitive support, and liver function. However, because compounded microdose formulations are customized, they have not been specifically studied for these outcomes.
Prescriptions can't be guaranteed, but patients 18 and older generally qualify based on BMI and certain associated health conditions. Most eligible patients have a BMI over 25. Patients seeking maintenance therapy may qualify with a BMI over 22 — and if your current BMI is under 27, you'll also need a history of obesity or overweight and to have used a GLP-1 within the past 12 months.
GLP-1 therapy may not be appropriate for you if any of the following apply: pregnant, breastfeeding, or trying to become pregnant; end-stage kidney disease; severe liver disease; an active or past eating disorder; current suicidal thoughts or a prior suicide attempt; active cancer treatment; a history of pancreatitis; an organ transplant on anti-rejection medication; severe GI conditions such as gastroparesis or IBD; or a personal or family history of medullary thyroid cancer or MEN2. Your clinician will carry out a full assessment before prescribing.
Mild gastrointestinal symptoms such as nausea, constipation, or reduced appetite can occur, especially early on. These effects are often temporary and less common at lower microdosing levels. Always communicate with your healthcare provider if you experience any concerns.
Yes, maintenance therapy is offered for most patients. The primary exception is for individuals with BMI < 22, as this population is safer to treat in an in-person clinical setting rather than virtually. To qualify for maintenance therapy, a patient must have a prior diagnosis of obesity (BMI > 30) or overweight (BMI > 27) and must have used a GLP-1 medication within the past 12 months.
If your BMI drops below 25, your provider will reassess whether continuing medication is clinically appropriate. Some patients may still qualify for maintenance therapy depending on their clinical history and symptoms.
SteadiCare offers multiple subscription types, all of which include comprehensive treatment with no hidden fees or lab charges. Our Primary Care program is available in Texas on a limited basis and gives access to all treatments at our pharmacy cost. Subscription charges may appear on your statement as "OPNLP SteadiCare" or "ADPS Network". Current pricing for every program is listed on its product page.
For GLP-1 treatments, your monthly subscription includes monthly clinician visits with personalized support and guidance, comprehensive lab testing fully included through Quest Diagnostics, and care coaching on request — support from a Certified Medical Assistant to help with planning and accountability.
Everyone's experience is different. Some individuals may notice wellness support within a few weeks, while others may take longer. Consistency with use is important, and goals should be discussed with your healthcare provider.
Some medications and health conditions may require adjustments or extra monitoring when using GLP-1 products. Always disclose your full medical history and medication list to your healthcare team.
Incorporating healthy habits—such as balanced nutrition, resistance training, hydration, quality sleep, and stress management—can complement your wellness journey. Patients are encouraged to eat a variety of nutrient-dense foods, prioritize protein intake, minimize processed foods, and engage in regular exercise.
Peptides & Longevity
Rather than supplying synthetic HGH, sermorelin stimulates your pituitary gland to produce its own. That leaves your body’s natural feedback loop intact — your system still controls how much it releases and when, following its own rhythms rather than a fixed external dose. Growth hormone is released in pulses, mostly during deep sleep, and sermorelin works with that pattern instead of overriding it.
Growth hormone plays a role in sleep quality, recovery, muscle mass, and energy, and natural production declines with age. Sermorelin is intended to support your body’s own production rather than replace it. Patients on sermorelin protocols most commonly report better sleep, improved recovery, and increased muscle mass over time. Results vary from person to person, and your provider will talk through what’s reasonable to expect for your goals.
Sermorelin injections can cause some common side effects at the site of injection, like irritation, itching, sensitivity, swelling, pain, and redness. Less common side effects include difficulty in swallowing, dizziness, flushing (redness in face/neck), headache, nausea, rash, sleepiness, taste changes, and trouble sitting still. These usually only last a short time and don't require any special action to stop them. If you notice worsening side effects with injection, hold medication and consult your medical provider for further recommendations. Importantly, if you develop signs or symptoms of a severe allergic reaction, such as swelling of the lips, tongue, or face or difficulty breathing, please call 911 and seek emergency care immediately.
It isn’t a weight loss treatment. Growth hormone influences body composition, so some patients notice changes in muscle and fat over time, but sermorelin isn’t prescribed or dosed for weight loss. If that’s your primary goal, our GLP-1 programs are built for it.
NAD+ (nicotinamide adenine dinucleotide) is a coenzyme built from vitamin B3 and present in every cell in the body. Its main job is energy: it carries electrons through the reactions that turn food into usable fuel, which is why concentrations are highest in the tissues that demand the most — heart, brain, and muscle. NAD+ is also required by the enzymes that repair damaged DNA and regulate how cells respond to stress, so when levels run low, those systems have less to work with. Levels decline with age, and that decline is one of the more consistently documented changes in cellular aging, which is why NAD+ has become a focus of longevity research.
NAD+ levels decline with age. Supplementation is intended to offset some of that decline, giving the systems that rely on NAD+ more to work with — cellular energy production, the enzymes that repair DNA, and the processes that manage how cells handle stress. Patients on NAD+ protocols most commonly report more consistent energy, sharper focus and mental clarity, and faster recovery after training. Research into NAD+ supplementation is still developing and results vary from person to person, so your provider will talk through what's reasonable to expect for your goals.
The majority of individuals do not encounter any adverse effects from using NAD+. Should you experience any sensitivity after using NAD+, consider selecting a different site on your body for the next injection. As with any side effect, if symptoms continue, cease use and get in touch with our team. Some side effects that can be experienced with NAD+ include headache, flushing, nausea, diarrhea, dizziness, cramping, fatigue, redness, or bruising at the injection site.
B12 Lipotropic injections combine vitamin B12 with lipotropic compounds including methionine, inositol, and choline. Together these support metabolism, fat breakdown, liver function, and energy levels.
Lipo-B is primarily used to support fat metabolism, enhance energy levels, and promote liver detoxification. It's often included in medical weight loss plans to help optimize the body's ability to burn fat and maintain energy during calorie-restricted diets.
Lipo-B may not be suitable for individuals with certain health conditions, including liver or kidney disease, allergies to cobalamin (B12) or any of the Lipotropic components, or those with certain metabolic disorders. Pregnant or breastfeeding women should consult a healthcare provider before use.
Side effects are generally mild but can include redness or irritation at the injection site, mild digestive upset, or increased urination. Rarely, individuals may experience allergic reactions. Always consult with a healthcare provider if you notice unusual symptoms.
Hormone & Sexual Health
Men’s Sexual Health is available in all 50 states. Women’s Hormone Health (HRT), which also covers sexual health concerns for women, and Men’s Hormone Health (TRT) are following close behind. Our Primary Care Program is available in Texas on a limited basis and gives access to all treatments at our pharmacy cost, plus direct physician access for additional care beyond our standard treatment plans.
This program provides convenient, discreet, and fast treatment for Erectile Dysfunction (ED) using asynchronous telemedicine. You complete an online consultation, and a licensed provider reviews your information without requiring a real-time video or phone call.
Generally, adult males between the ages of 18 and 85 who are experiencing difficulties with erections and who have had a physical exam with a healthcare provider within the past 3 years may be eligible.
You are ineligible for treatment through the Men’s Sexual Health program if any of the following apply to you: - You use any medication containing nitrates (often prescribed for chest pain or heart conditions). - You have had a heart attack or stroke in the past 6 months. - You have severe or unstable low blood pressure. - You have severe liver or kidney disease. - You have certain severe or uncontrolled medical conditions, or if your doctor has previously advised you not to have sexual intercourse.
The program primarily offers prescriptions for PDE5 inhibitors, the standard class of oral ED medications. This includes generic versions of Viagra (sildenafil) and Cialis (tadalafil). Common, typically mild side effects may include: - Headache - Facial flushing - Upset stomach
The initial prescription may cover up to a 3-month supply, with the option for up to 3 refills depending on your provider's assessment. After your initial supply and refills are completed, you must fill out a follow-up questionnaire. A provider will review your responses to determine whether ongoing treatment is appropriate.
You should seek immediate medical attention if you experience: - A severe allergic reaction - Sudden loss of vision or hearing - An erection lasting longer than 4 hours (priapism).
Hair Loss
Yes, with different protocols. Male and female pattern hair loss have different hormonal drivers, so the formulations differ — men's protocols are built around finasteride, women's around spironolactone, and minoxidil is used in both. The Hair Loss page lays out the options for each.
Start with the online questionnaire. It covers your pattern of loss, how long it's been happening, your health history, and what you're hoping for. You'll get a recommendation based on your answers, and you can message a clinician to talk through whether it's the right fit before anything is prescribed.
Our formulas combine different active ingredients depending on what's driving your hair loss — DHT blockers, follicle stimulants, and nutritional support, alone or in combination. Each product page lists exactly what's in that formulation and who it's built for. If you're not sure which applies to you, the intake questionnaire is designed to sort that out.
They work on different parts of the problem. Finasteride blocks DHT, the hormone behind most male pattern hair loss — it's aimed at stopping further loss rather than regrowing what's already gone. Minoxidil works at the follicle itself, increasing blood flow and extending the active growth phase, which is what drives regrowth. They're often prescribed together, because one protects what you still have while the other works on what you've lost.
Spironolactone is an anti-androgen — it blocks DHT from acting on the follicle, which is the hormonal driver behind most female pattern hair loss. Finasteride takes a different route, blocking the enzyme that produces DHT in the first place, and it generally isn't prescribed to women who could become pregnant because of the risk of birth defects. It's aimed at slowing or stopping loss rather than stimulating regrowth, which is why it's often paired with minoxidil. It's prescribed off-label for hair loss, and it isn't appropriate during pregnancy or if you're trying to conceive, so your provider will review your history before prescribing.
Over-the-counter minoxidil is one ingredient at one strength, and you're left to work out on your own whether it's the right choice. A prescription lets a physician match the formulation to your pattern of loss — often combining minoxidil with a DHT blocker and nutritional support in a single daily product — and adjust it if it isn't working. You also have someone to ask when something changes.
No video visit required. After the questionnaire you can message a provider directly, and if treatment is appropriate they can prescribe the same day — with your choice of shipping from there.
Most people need three to six months before changes are noticeable, and closer to a year to judge the full result. Some shedding in the first few weeks is common and usually means the follicle is cycling rather than that treatment is failing. Consistency matters more than anything else here — results come from daily use over months, not weeks.
Most people tolerate these treatments well, but each has known effects worth understanding before you start. Topical minoxidil can cause scalp irritation or dryness, and unwanted hair growth if it spreads beyond the scalp. Finasteride is associated with sexual side effects in a small number of men, which typically resolve after stopping. Spironolactone can cause increased urination, breast tenderness, and menstrual changes, and your provider may monitor your potassium. Your provider will go through the full list for whatever you're prescribed, and you can message the care team at any point if something doesn't feel right.
Hair loss resumes. These treatments manage an ongoing process rather than curing it, so keeping what you've kept or regrown depends on staying on protocol — most people see those gains reverse within six to twelve months of stopping. Worth knowing before you start, because it's a long-term commitment rather than a course of treatment.